Resolving “Internal Processing Error…” through Exchange Backup Recovery Method

NTBackup tool, though, is one of the best applications provided by Microsoft to its Windows users for backing up their Microsoft Exchange Server data, but despite that, backup files are prone to corruption. There can be various reasons for Exchange backup file corruption, which may range from Jet errors, virus infection, unusable backup file, interrupted backup process, to improper shut down of your system. Many of you may face issues related to backup file corruption and encounter errors while trying to restore your data from this damaged .bkf file.

A Backup file is very helpful to handle data loss issues in MS Exchange store database. Sometimes, when your Exchange database files get corrupted or show abrupt behaviour, you can easily fix them by restoring your most recent backup file. However, if you don’t have valid BKF file or Exchange backup files has been itself damaged, you need to repair this file using some Exchange BKF repair tool.

Consider a practical situation of this problem with MS Exchange Server, suppose you are working with your MS Exchange Server and face some critical error messages as given below:

“An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.

ID no: c1041724

Exchange System Manager

Event ID: 9175

Source Exchange SA

Description: The MAPI call openmsgstore failed with the following error – network problems or the MSE server computer is down for maintenance.”

After this unexpected event, users become unable to access their important data from the MS Exchange Server. So, in this situation, an updated backup file may help you to fix this error. You can easily retrieve inaccessible or lost data with the help of backup file.

Reasons behind Error Messages:

Following are some possible causes for the occurrence of above error:

• Your Exchange database files have been logically damaged
• Exchange Server is unable to read the database pages due to damaged internal structure.
• Store is unable to mount due to some bad pages.

How to Fix the Problem:

You can try below mentioned methods to fix this issue:

• Repair and rebuild the damaged database through command line parameters
• Run ESEUTIL tools to check and fix the logical errors in database files
• Run Isinteg.exe tool to verify and check integrity of the database.
• Try to mount store again and check if it works.
• If above steps do not work, you can restore database from most recent and healthy backup file.
• If your Exchange backup file is not valid or has been damaged due to some unknown reason, then you need to repair it by running a third party Exchange BKF repair tool.

Stellar Phoenix Exchange BKF recovery is one such third party repair application which has been developed with advanced features to repair corrupt or damaged Exchange backup file and to restore valuable data. Moreover, the software supports recovery of backup files created by NTBackup and other backuputility. The software is compatible with Windows 7, Vista, XP, 2003, and 2000. To analyze the tool, you can easily download its free trial version from the website.